Refund policy
Return & Refund Policy
At Finn’s, all of our baked goods are made fresh to order with care, using 100% gluten-free ingredients. Because of the perishable nature of our products, we do not accept returns or offer refunds for any reason other than a verified quality issue.
We understand that personal taste varies, but we are unable to offer refunds if you simply don’t enjoy a product. If you believe there is a quality concern—such as damage during delivery or an error with your order—please contact us within 24 hours of receiving your item. Be sure to include photos and a brief description of the issue.
Each case will be reviewed individually, and if the issue is confirmed, we’ll gladly offer a replacement or refund.
Thank you for supporting our small business and for understanding our policies, which help us ensure every batch stays fresh and made-to-order.